I have an extensive background in employee-based technology training that includes formal classroom instruction as well as remote screen-based training. Technical Support at FlexTech Media is provided with a paradigm toward quality, and covered under your FlexSupport plan. This video here demonstrates how my commitment to ongoing technical and business support drives the technology and support practices I use. When you contract with FlexTech Media, you are using an American-based company that subscribes to W. Edwards Deming’s philosophy of continuous quality improvement.
I also provide a lot of resources to make owning your new website easier to learn how to use, such as:
- A User Guide.
- A fully cloned training site for 30 days after go live.
- Videos specific to using the site we built.
- Videos that provide a general overview of using WordPress for new content managers.
- Screen sharing based training.
- Onsite training (if within an hour of Loveleand, Colorado).
I am always evaluating new resources, so this list will likely grow.