JIRA Service Desk Enhanced Workflow Map

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This video provides a quick overview of the workflow map I use to guide my support desk tasks at FlexTech Media. I only cover the critical path in this video, and not some of the other paths¬† you can clearly see in the screenshot of my map, which you can also download by right-clicking on the image below. It took quit some time for me to figure this out, and it’s part of what I learned as the Price-Waterhouse Problem Resolution Protocycle. I hope you find this helpful!

_michael

The Price-Waterhouse Problem Resolution Protocycle implemented in JIRA Service Desk’s Worfklow Map

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