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  • This should be the same address your credit card uses. FlexSupport is only available within the United States.
  • Though I will respond first by e-mail, I will want to talk to you directly at some point.
  • If you have logged into my JIRA Service Desk before and want to submit your request that way, click here.

    I respond within 1 business day or less.

  • In addition to my Standard Contract, you agree to hold FlexTech Media and myself, Michael Penner, harmless for any deleterious effects that may occur to media, machines, or data as a result of attempts to render assistance.

    Support is available after I've reviewed your request and determined if I can actually help. Sometimes we might need to speak directly before I can make that determination. An invoice with a secure payment link will arrive in e-mail once we've finished.

  • General info about your need or you can be as specific as you like. Please do not include sensitive information. If I need logins or other such items, I will send you a link for a secure place to submit that sort of information.

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